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This article in the Wicked Local included the above. The article itself was about how to report and resolve problems with crosswalks in Newton, such as the faded one in the photo on Austin Street where a worn ramp is on one side and raised sidewalk on the other.
Newton ADA coordinator Jini Fairley said she encourages callers to report their concerns to 311, the city’s customer service line. She also follows through by contacting Department of Public Works street division officials.
“Residents are very helpful. Residents are our eyes and ears,” said Mayor Fuller.
To learn more about the city’s 311 system, visit https://newtonma.mycusthelp.com/webapp/_rs/(S(pqymfngglpwjwf2wapsxxnw4))/RequestSelect.aspx?sSessionID=&cat=26
To specifically request a curb ramp, go to https://newtonma.mycusthelp.com/webapp/_rs/(S(mamtikssui3e2km1oe3udasc))/RequestOpen.aspx?sSessionID=&rqst=279